About Ramsay Health Care
Our Company
Ramsay Health Care was established in 1964 and has grown to become the largest
and most respected private hospital operator in the country. Ramsay Health
Care has a high quality portfolio of hospitals and an excellent record in
hospital management and patient care, features that combine to attract Australia's
leading practitioners.
Ramsay Health Care currently has a portfolio of 69 private hospitals
and day care facilities across Australia and Indonesia. With
over 7,000 beds, Ramsay Health Care employs almost 20,000
people.
Ramsay Health Care is extremely proud of the
high quality of our staff, our excellent relationships with doctors,
our commitment to improvement in all areas and our vision for
the future. Our culture of innovative, customer-focused care
and service has established our Company as one of the best private
health care providers in Australia. Due to the Company's focus
on continuous quality improvement, all of our Hospitals have
achieved full accreditation with the Australian Council on Healthcare
Standards.
 Your
Health - Our Commitment
Ramsay Health Care is committed to ongoing improvement of patient care in all
areas. While we have an excellent record in quality patient care and risk management,
the Company continues to focus on improvements in these areas. We have recently
introduced resources and expertise aimed at developing and expanding innovative
comprehensive clinical risk management systems and processes in all our hospitals.
As evidence of the Company ’s commitment to risk management, clinical
excellence and continuous quality improvement, all of the Ramsay Health Care
hospitals have achieved full accreditation status with the Australian Council
on Healthcare Standards. As the premier private healthcare organisation in
Australia, Ramsay Health Care will continue to improve patient safety by examining
and supporting the development of clinical risk mediation strategies. Ramsay
Health Care is the dominant private provider of services for the veteran community.
A major capacity expansion of the Company’s veteran hospitals, Hollywood
Private in Perth and Greenslopes Private in Brisbane, has been under taken
which will assist in meeting the needs of both the veteran and private patient
communities into the future.
In addition, the Company maintains its position
as the pre-eminent provider of private psychiatric health care
in Australia. The Company has an unparalleled reputation in this
area for care and innovation, with many of our Clinics containing
specialist units which are considered leaders in their field.
 Your
Community - Our Commitment
Ramsay Health Care has a long and highly respected commitment to the community
through the promotion and funding of medical teaching and scientific research.
Our Company is the leader in teaching and research in the private hospital
industry. Many of our hospitals are affiliated with local university medical
centres and public teaching hospitals. As a result of our focus on teaching
and research, our medical and surgical staff remain at the forefront of medical
expertise, allowing us to provide the highest standards of care to the community.
Within their local communities, our hospitals
provide unparalleled support to community projects and events
through ongoing assistance and sponsorship.
Your
Career - Our Commitment
Ramsay Health Care differentiates itself from other hospital operators through
decentralised management and our excellent relationship with staff and doctors.
Our hospitals are led by competent and experienced managers renowned for having
an “open door ” policy and providing staff at all levels with career
expansion, training and development opportunities. Our staff work in an environment
that is receptive and flexible and they have the opportunity to shape the standards
and quality of care. The Company is recognised for its commitment to staff
through the fostering and development of a special culture known as “The
Ramsay Way”.
“The Ramsay Way” recognises that
staff are an integral part of the Organisation and seeks to provide
staff with benefits, recognition and ongoing communication. In
the last year, various policies and programs such as an organisation-wide
parental leave policy, recognition of portability of entitlements,
employment of a national staff development coordinator and the
development of a national middle management training program,
have been adopted by the Company in recognition of our most important
resource - staff. All these strategies are seen to improve recruitment
and retention of staff to the Company.
Your Industry - Our Commitment
 Well
respected as the leader in the private hospital community,
Ramsay Health Care is at the forefront of industry issues,
debate and forecasts. The Company is well-represented on key
industry groups such as the Australian Private Hospitals Association,
and maintains strong relationships with the medical profession,
health funds, government and other stakeholders.
The Ramsay Health Care culture promotes partnering
with the medical profession to achieve high standards and innovative,
customer-focused care. To this end, we promote the collocation
of specialist suites and medical centres of excellence within
our hospitals. In partnering with doctors, we are able to achieve
significant benefits for patients, our hospitals, the community
and the Company as a whole.
The outlook for the industry is excellent, with
high rates of health fund membership expected to continue. The
Company supports the model of a balanced health care system in
Australia between the public and private sector and, to this
end, maintains close working relationships with the health funds,
government and industry stakeholders.
Your Investment - Our Commitment
Over the last decade Ramsay Health Care has developed a high quality portfolio
of strategically located assets, which has helped to ensure excellent returns
on investment. Each of our hospital divisions -psychiatric, medical/surgical,
rehabilitation, regional medical/surgical and collocated - are leaders in
their field and the differentiation of each ensures diversification of revenue.
In the last few years, the Company has concentrated on giving priority to
adding capacity at existing hospitals, which ensures lower risk and provides
the opportunity for higher returns in a shorter period of time. At the same
time, Ramsay Health Care has sought opportunities for asset acquisition.
 Ramsay
Health Care has developed and acquired quality hospitals, which
are assured of excellent occupancy rates due to their geographic
location and their ability to offer high class health services.
As a result of years of experience and expert management, we
have positioned ourselves ahead of the rest of the industry.
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